Your privacy & security (updated May 22, 2018)

As your privacy is important to us, Eizo Nordic AB has prepared this privacy web page so that you may better understand how your personal information is used in connection with Eizo Nordic AB´s online services. Please take the time to review this page and contact us with any questions or concerns.

This Statement of Privacy & Security applies to Eizo Nordic AB´s family of Web sites, customer telephone surveys, product registration cards and customer support helpdesk communications and governs data collection and usage at all of these Eizo Nordic AB sites and services. Eizo Nordic AB provides a general audience web site. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy & Security.

Collection of your Personal Information

Eizo Nordic AB may ask you to register and provide personal information in certain instances, such as when you purchase products from the Internet Store, download free software, register new products, enter a contest or sweepstakes or sign into a page that requires authorization. Eizo Nordic AB may also collect financial information to bill you for products and services that you purchased online.

This personal information may include your name, e-mail address, user ID, address and telephone number. Eizo Nordic AB may also collect demographic information, such as your age, gender, zip code/postal code, education level, household income, preferences, interests, favorites and whether you are a personal or business user.

Collection of Other Information

System Configuration Information:

Eizo Nordic AB automatically collects on our server logs certain information about your computer hardware and software when you visit our Web site or use Eizo Nordic AB´s online services. This information may include: your IP address, cookie information, operating system, description of any Eizo Nordic AB products connected and how such products are used, browser type, domain names, access times, service provider and referring Web site addresses. This information is used by Eizo Nordic AB to monitor the operation of our Web site and online services and the use of its products, to maintain quality of the service, and to provide general statistics regarding use of our products and our Web site.

Tracking of Web Site Usage:

Eizo Nordic AB also tracks the usage of visitors to our Web site, including the URL of the visitor´s previous Web site and when they exit our Web site. Eizo Nordic AB also keeps track of the pages our customers visit within our Web site and any transaction details (downloads, orders, requests or referrals) in order to determine what Eizo Nordic AB products, information and services are the most popular. This data is also used by Eizo Nordic AB to deliver customized content and advertising to customers whose behavior indicates that they are interested in a particular subject area. Eizo Nordic AB uses various technologies to track trends in the use of our website or online services, including session cookies. These allow us to track how consumers interact with Eizo Nordic AB online and with your permission this information can be tied to your personal information to help us tailor communication to you.

Use of Your Information

With your express permission, Eizo Nordic AB collects, integrates and uses this personal and other information to help you quickly find software, services or information on Eizo Nordic ABs websites, to help us create Web site content and other services most relevant to you and to alert you to product upgrades, special offers, newsletters, updated information and other new services from Eizo Nordic AB. When Eizo Nordic AB receives information about your session or about you, we may use it for research or to improve our site and the services we offer you. We may also use this information from time to time to monitor the technical functions of our servers and site. Eizo Nordic AB uses this information to communicate with you only after you give your express permission for such communication. Eizo Nordic AB does not share this information with any third parties, except with your consent or as described below.

If you choose not to register and provide this information, you can still use most of Eizo Nordic AB´s services. Unfortunately, you will not be able to access areas that require registration.

If you do not want Eizo Nordic AB to send you e-mail or postal mail regarding Eizo Nordic AB products or services, you may opt out when you register by selecting the option stating that you do not wish to receive such marketing materials from Eizo Nordic AB by selecting the option stating "Check here if you do not wish to receive Eizo Nordic AB mailings".

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

We from time to time supplement the information we collect from the site with information from offline or third party sources. We use this information to enhance or overlay the ‘profile´ of customers and business contact information. This supplementary data is therefore tied to corporate contact information and in some cases personally identifiable information.

We also may internally compare lists collected from our other sites or within our family of companies to remove duplicate entries.

Personal information collected on this site may be stored and processed in other country in which Eizo Nordic AB or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. Eizo Nordic AB abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Eizo Nordic AB will not disclose your personal information to any third party without your approval, except that we reserve the right to disclose your personal information: (a) to any of our affiliates, subsidiaries, third party service providers or advisers that we deem appropriate; (b) if such disclosure is made pursuant to a legal proceeding or as required by law; (c) if necessary, to protect the personal safety of users of Eizo Nordic AB´s web sites, or the public; (d) to protect and defend the rights or property of Eizo Nordic AB, including its Web site; (e) to another business entity should we plan to merge with, or be acquired by that business entity; or (f) organizations involved in a merger, transfer or sale of our assets or business.

In the event that we disclose your personal information as set out of above, we will require third party organizations who have access to your personal information to protect and maintain your personal information in compliance with the terms and conditions of this Statement of Privacy & Security.

Control of Your Personal Information

Eizo Nordic AB offers its customers choices for the collection, use and sharing of personal information at the time the customer decides to register. In addition, you may also stop the delivery of future communication from Eizo Nordic AB by unsubscribing at any time. For instance, each email you receive contains instructions explaining how to stop receiving such e-mails.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user´s personally identifiable information changes (such as zip code/postal code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users´ personally identifiable information. This can be done by emailing our Customer Support.

Security of your Personal Information

Eizo Nordic AB is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Collection and Use of Children's Personal Information

We do not knowingly collect personally identifiable information from users under the age of 13. If for some reason we are made aware we have such personal information we will take reasonable steps to delete that information.

USE OF COOKIES

Like many other companies, Eizo Nordic AB uses cookies to help you personalize your online experience. We use both session and persistent cookies. A cookie is a very small text file placed on your hard drive (with your permission) by a web page server. It is essentially your identification card, and cannot be executed as code or deliver viruses. It is uniquely yours and can only be read by the server that gave it to you. Cookies are used by Eizo Nordic AB to tailor content to your interests. For example, when you initiate a response by clicking on a link within an e-mail message, you are re-directed onto the Internet. We then record your individual response to help us deliver information that is more relevant to your interests. This saves you time as it helps Eizo Nordic AB remember who you are. It makes your subsequent visits to Eizo Nordic Abs websites simpler and more seamless. You can set your browser to notify you when you receive a cookie, giving you the opportunity to decide whether or not to accept it. However, on some pages which require authorization, cookies are not optional. If you choose not to accept cookies, you will likely not be able to access these pages.

CHANGES TO THIS STATEMENT

Eizo Nordic AB will occasionally update this Statement of Privacy & Security. When Eizo Nordic AB posts changes to this Statement, you will see the word "updated" on the page. If there are material changes to this Statement or in how Eizo Nordic AB will use your personal information, Eizo Nordic AB will prominently post such changes prior to implementing the change; however, we will not make any changes that are less protective of your personal information collected in the past, without your consent. Eizo Nordic AB encourages you to periodically review this Statement to be informed of how Eizo Nordic AB is protecting your information.

 

 
FAIR PROCESSING NOTICE FOR CORPORATE CUSTOMERS, SUPPLIERS and OTHER BUSINESS PARTNERS
Date Published: 3rd of May 2018
Date Updated: 3rd of May 2018

1. INTRODUCTION
The purpose of this fair processing notice ("Notice") is to inform you of how EIZO Nordic AB ("we", "us" and "our") will process your personal data as a data controller and the measures and processes we have put in place to ensure its adequate protection. Providing such information is one of the requirements of the General Data Protection Regulation 2016/679 ("GDPR"). 
This notice does not form any contractual relationship between you and us, and we may amend it from time to time.

2. LAWFUL PROCESSING
We will only process your personal data: 
(a) where you have given your consent;
(b) where the processing is necessary to provide our products or services to you/your employer;
(c) where the processing is necessary to respond to a request from you/your employer;
(d) where the processing is necessary to maintain our relationship with you/your employer;
(e) where the processing is necessary for compliance with our legal and regulatory obligations
In case of (a) above, you may withdraw your consent at any time, by making a request as set out in section 12 below.

3. WHAT PERSONAL DATA WE COLLECT ABOUT YOU
3.1 We process the following types of personal data about you: 
(a) Your name, email address and other contact details; 
(b) Your role, position and/or job title within your employment
(c) Details of your preferences for types of marketing events or materials;
(d) Details of your access to our premises, systems, websites; and
(e) Your messages, feedback or contributions to surveys and questionnaires.
3.2 It may be mandatory for you to provide us with your personal data, to enable us to manage our business and operations, to maintain our relationship with you/your employer, to provide our products or services to you/your employer or to comply with our legal and regulatory obligations. If you fail to provide your personal data, we might be unable to maintain our relationship with you/your employer or to provide our products or services to you/your employer. 
3.3 We make every effort to maintain the accuracy and completeness of your personal data which we store and to ensure all of your personal data is up to date. However, you can assist us with this considerably by promptly contacting us if there are any changes to your personal data or if you become aware that we have inaccurate personal data relating to you (see section 9 below). We will not be responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal data that you provide to us.

4. HOW WE COLLECT PERSONAL DATA
We usually collect your personal data from the information you/your employer submits during the course of your/your employer's relationship with us. This will typically be through [you/your employer sending us emails and other correspondence, business cards, the forms and documents used when you/your employer signs up to our marketing or market data news lists, when you are named as an authorised person to trade on behalf of your employer, the sign up information you/your employer uses to access any of our products or services either on your own behalf or on behalf of your employer.]
We may also collect your personal data from other sources such as our group companies, marketing service providers, fraud prevention agencies, credit reference agencies and the records of governmental agencies.
 
5. HOW WE USE PERSONAL DATA
We will process your personal data in connection with the management of our relationship with you/your employer and the provision of our products and services to you/your employer for the following purposes: 
(a) to provide you/your employer with requested products or services;
(b) to respond to your/your employer's messages or posts to us;
(c) to provide you/your employer with promotional and marketing materials about our products and services that we think you/your employer may be interested ;
(d) to manage, develop and improve our product range, services, stores, information technology systems and websites;
(e) for monitoring and assessing compliance with law and our policies and standards;
(f) to comply with our legal and regulatory obligations and requests anywhere in the world, including reporting to and/or being audited by national and international regulatory bodies;
(g) to carry out money laundering, financial and credit checks and for fraud and crime prevention and detection purposes;
(h) for administrative purposes in relation to the security of and access to our systems, premises, platforms and websites and applications;
(i) to comply with court orders and exercise and/or defend our legal rights;
(j) for any other legitimate business purpose; and
(k) as otherwise permitted or required by any applicable law or regulation.
 
6. INTERNATIONAL TRANSFERS OF PERSONAL DATA
Your personal data may be transferred to (including accessed in or stored in) a country or territory outside the European Economic Area ("EEA"), including to countries whose laws may not offer the same level of protection of personal data as are enjoyed within the EEA. In particular, we may share your personal data with our group companies outside of the EEA including Japan. We will ensure that any such international transfers are made subject to appropriate or suitable safeguards as required by the GDPR. You can obtain copies of the relevant safeguard documents by making a request as set out in section 12 below.
 
7. WHEN WE MAY DISCLOSE YOUR PERSONAL DATA
We do not and will not sell, rent out or trade your personal data. We will only disclose your personal data to the following recipients: 
(a) to our group companies;
(b) to companies approved or designated by you;
(c) to third parties who process your personal data on our behalf (such as our systems providers including cloud providers);
(d) to third parties who process your personal data on their own behalf but through providing you or your employer with a service on our behalf (such as our suppliers);
(e) to companies providing services for money laundering checks, credit risk reduction and other fraud and crime prevention purposes and companies providing similar services, including financial institutions, credit reference agencies and regulatory bodies with whom such information is shared; 
(f) to any third party to whom we assign or novate any of our rights or obligations;
(g) to any prospective buyer in the event we sell any part of our business or assets; and
(h) to any government, regulatory agency, enforcement or exchange body or court where we are required to do so by applicable law or regulation or at their request.
 
8. HOW WE PROTECT YOUR PERSONAL DATA 
We are committed to safeguarding and protecting your personal data and will implement and maintain appropriate technical and organisational measures to ensure a level of security appropriate to protect your personal data from accidental or unauthorised destruction, loss, alteration, disclosure or access.

9. YOUR RIGHTS IN RELATION TO THE PERSONAL DATA WE COLLECT
9.1 If you wish to:
(a) update, modify, or delete your personal data, or obtain a copy of your personal data that we hold; or
(b) restrict or stop us from using any of your personal data which we hold,
you can request this by contacting us as set out in section 12 below. 
9.2 In any of the situations listed above, we may request that you prove your identity by providing us with a copy of a valid means of identification in order for us to comply with our security obligations and to prevent unauthorised disclosure of data.
 
10. HOW LONG WE WILL HOLD YOUR PERSONAL DATA FOR
We will only retain your personal data as long as necessary to fulfill the purpose for which it was collected or to comply with legal, regulatory or internal policy requirements.
 
11. HOW WE UPDATE OR CHANGE THIS FAIR PROCESSING NOTICE
We may change or update parts of this Notice in order to maintain our compliance with applicable law and regulation or following an update to our internal practices. We will do this by updating this Notice. You will not necessarily be directly notified of such a change. Therefore, please ensure that you regularly check this Notice so you are fully aware of any changes or updates.

12. HOW YOU CAN CONTACT US
If you have any queries about the contents of this Notice or your personal data, or wish to make a request in relation to your personal data, please contact us using the details set out below: 
Email: ENA.info@eizo.com
 
13. HOW TO LODGE A COMPLAINT TO THE REGULATOR
You are entitled to lodge a complaint with our data protection regulator if you consider that we have breached your data protection rights. Contact information to the local national data protection regulator can be found at: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.
 

Thank you for your interest in Eizo Nordic AB and our products. 

 
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